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Due to an Admin mistake, it seems that a general Ban on all IP's is instated, so I cannot log in with my Admin credentials and consequently open my Admin CP.

How can I get technical support via e-mail ? What plan does allow that and how can I pay for an upgrade ?

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Solved by Adrian Pricina

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  • Community Expert

This is not something you are able to switch to. We can create tickets if required.

In order to take a look at your problem, please ensure all access details on file are up to date

  • Author

Dear marc,

 

I solved it myself in an intuitive way.

Thank you for your quick answer and your willingness to help.

 

Kind regards,

 

Adrian

 

I solved it myself in an intuitive way.

How?

  • Author
  • Solution

I've used the Admin CP URL taken from my Client Details.

 

Kind regards,

 

Adriano

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