Cannot approve possible spam by spam analysis

[Markus Jung]

A new forum thread was marked as  possible spam by spam analysis - if I try to approve it, I get a notification, that I have No authorization to do this.

[Marc]

I would need a link to the item in question and to know who you are logged in as, in order to advise

[Markus Jung]

1 minute ago, Marc Stridgen said:

I would need a link to the item in question

https://www.fernstudium-infos.de/topic/20148-ist-es-möglich-die-masterarbeit-vor-abgabefrist-abzugeben-um-die-abschlussnote-früher-zu-erhalten/

(Hidden now)

3 minutes ago, Marc Stridgen said:

know who you are logged in as

Admin (Markus Jung)

[Marc]

I have created a ticket on this for you, so we can take a closer look. Someone will be in contact as soon as possible

[Grant_B]

We are having the same issue with posts that need to be approved that are stopped by the spam analysis tool. We reported it last Wednesday but haven't had a resolution yet so for now we've had to turn this feature off as we were having lots of topics stuck in limbo, unable to be approved.

[Marc]

Please add any further information to your ticket, rather than here. This way it can be picked up by the person working on your issue

[Markus Jung]

8 hours ago, Grant_B said:

we've had to turn this feature off

I did the same. Good to know that not only I am affected. 

[TeddyT]

We are seeing the same thing.  However, I can’t find the setting to turn it off as my colleague set it up.  Can someone let me know where this setting is?  I don’t see anything called spam analysis under spam prevention or when I search for it.  

Thank you!
 

[Markus Jung]

Just now, TeddyT said:

We are seeing the same thing.

There is a patch that addresses the issue. 

3 minutes ago, TeddyT said:

I can’t find the setting to turn it

System > Smart Community > Spam Analysis > Settings

[TeddyT]

Thank you!