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I have a question about IPS Spam Defense and the GeoIP module.

If I uncheck the Send repots back checkbox, exactly what data does IPS receive, is it stored and to which country is it sent?

And what data IPS receives when I enable the GeoIP module?

Sorry to ask this, but in the EU such a module in its current form is a bit difficult to use and we have problems with spam.

Kind regards,
Vakarian

  • 2 weeks later...
  • Author

Bump 🙂

  • Community Expert

If you uncheck sending reports back to IPS for the mark as spam option, it will send nothing back to IPS on marking an item as spam. 

On the GeoIP side of things, the IP address would be sent to IPS only, in order to return the ip lookup information, but no identifiable information is sent

 

  • Author
 

If you uncheck sending reports back to IPS for the mark as spam option, it will send nothing back to IPS on marking an item as spam. 

On the GeoIP side of things, the IP address would be sent to IPS only, in order to return the ip lookup information, but no identifiable information is sent

 

So if I disable this option, no personal data will be transferred to IPS?

I was a bit puzzled about this option: Action to take for communication error?

What exactly does that do?

  • Community Expert
 

So if I disable this option, no personal data will be transferred to IPS?

If you disable the Spam Defense, we won't transmit any data, no.

 

I was a bit puzzled about this option: Action to take for communication error?

If you had the Spam Defense enabled and it wasn't able to communicate to our servers to see if the user was spam, what action would you want the system to take. 

  • Author
 

If you had the Spam Defense enabled and it wasn't able to communicate to our servers to see if the user was spam, what action would you want the system to take. 

Sorry really the demand, I have not quite understood it yet 🙂

So with communication errors can not be checked if it is a spammer, is not there then sent anything?

  • Community Expert
 

Sorry really the demand, I have not quite understood it yet 🙂

So with communication errors can not be checked if it is a spammer, is not there then sent anything?

If your server can’t communicate with our spam defense server due to a connection error, there would be nothing to be received because there is a communication error preventing the two from talking.

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