Alternative contact not working for Marketplace

[opentype]

I set my email address as alternative contact for a license which is not run under my main account. 

It correctly found my username and added it as alternative contact:

But when I try to use the Marketplace on that installation I still get:

What am I doing wrong?

 

[Marc]

Please could you pm me which you are using so I can take a look?

[opentype]

Done. 

[Marc]

Ive created a ticket on this for you