There have been answers on your tickets there. I see you are waiting for an answer on of those as a follow up question. It can take a couple of days for some queries to be responded to. Please bear with us.

Looking forward to getting the move started, hopefully I will hear back from someone this week. Thanks for the reply Marc.

Keeping my fingers crossed I hear from support this week in order to make the switch to cloud.

Just looking at your ticket, it seems all your questions there were answered. You would need to purchase a cloud solution and then you can put a ticket in to request a transfer

 

Just looking at your ticket, it seems all your questions there were answered. You would need to purchase a cloud solution and then you can put a ticket in to request a transfer

Oh wow, I didn't realize that was the next step. I might of waited longer than I needed to if you had not replied. Thanks Marc for the info. 

I was waiting to get an email back on what was the next step. Thanks again, I appreciate the help.

No problem at all 🙂 

 

No problem at all 🙂 

I purchased a cloud hosting plan yesterday, and emailed support regarding the migration, just waiting to hear back.

I really do hope this solves my malware issues. 🙏