SC36DC Posted July 5, 2023 Author Posted July 5, 2023 On 6/30/2023 at 12:09 AM, Marc Stridgen said: There have been answers on your tickets there. I see you are waiting for an answer on of those as a follow up question. It can take a couple of days for some queries to be responded to. Please bear with us. Looking forward to getting the move started, hopefully I will hear back from someone this week. Thanks for the reply Marc.
SC36DC Posted July 10, 2023 Author Posted July 10, 2023 Keeping my fingers crossed I hear from support this week in order to make the switch to cloud.
Marc Posted July 11, 2023 Posted July 11, 2023 Just looking at your ticket, it seems all your questions there were answered. You would need to purchase a cloud solution and then you can put a ticket in to request a transfer
SC36DC Posted July 11, 2023 Author Posted July 11, 2023 11 hours ago, Marc Stridgen said: Just looking at your ticket, it seems all your questions there were answered. You would need to purchase a cloud solution and then you can put a ticket in to request a transfer Oh wow, I didn't realize that was the next step. I might of waited longer than I needed to if you had not replied. Thanks Marc for the info. I was waiting to get an email back on what was the next step. Thanks again, I appreciate the help.
SC36DC Posted July 12, 2023 Author Posted July 12, 2023 11 hours ago, Marc Stridgen said: No problem at all 🙂 I purchased a cloud hosting plan yesterday, and emailed support regarding the migration, just waiting to hear back. I really do hope this solves my malware issues. 🙏
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