Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted May 1, 20231 yr Hi Guys, I've just completed a fresh install of IPB, I'm having a problem where I click to login and once adding my details the windows closes and nothing happens. No errors, no messages it just doesn't log me in. I can head to url.com/admin and login to the Admin CP no proble. I've tried clearing the server cache and using the default untouched theme. Any ideas? Before After
May 1, 20231 yr We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
May 1, 20231 yr Author 1 hour ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Thanks @Marc Stridgen I've updated these now. Thanks
May 1, 20231 yr Solution I would suggest clearing your browser cache, and even testing another browser. Im actually having no issue at all with logging in there
May 1, 20231 yr Author 2 hours ago, Marc Stridgen said: I would suggest clearing your browser cache, and even testing another browser. Im actually having no issue at all with logging in there Clearing browser cache worked, imagine not trying that *facepalm* thanks for the quick response @Marc Stridgen
May 1, 20231 yr 56 minutes ago, Bobicles2 said: Clearing browser cache worked, imagine not trying that *facepalm* thanks for the quick response @Marc Stridgen It happens more frequently than you might think! It absolutely is not a "just you" thing. It catches even the best of us sometimes!
May 2, 20231 yr 15 hours ago, Bobicles2 said: Clearing browser cache worked, imagine not trying that *facepalm* thanks for the quick response @Marc Stridgen Very glad to hear it 🙂
