Outgoing emails are blocked

[Mick23]

Hi!

I am investigating why my emails won't send and have noticed this error:

Is this something I have to configure in IPS or is this being blocked elsewhere?

Thanks for any assistance!

[Mick23]

For more context:

I initially created a gmail account for the site, but it contained a typo.

I copy & pasted that address into the ingoing & outgoing fields in the admin CP.

Test emails are working for that email address.

I then noticed the typo and created another gmail account with it corrected.

I updated the addresses in the admin CP (ingoing & outgoing) and attempted to sending a test email.

This is when the error occurred.

[Randy Calvert]

You can’t just use your normal Gmail username/password. You have to create an app specific password. Gmail blocks these requests. 

https://support.salesmate.io/hc/en-us/articles/360004467631-Sign-in-using-App-Passwords-Gmail-SMTP

New Gmail accounts by default require 2FA which obviously does not work out of the box with SMTP. 

[Mick23]

My apologies, I haven't made myself clear.

I have the option checked for emails to be sent via invision community:

And I have set my gmail account in these fields:

[Randy Calvert]

Ahhhh. It sounds like you may be running into this:

 

A staff member will need to help as I don’t see where the unblock has been added to yet. 

[Mick23]

Ahh! Thanks @Randy Calvert

[Marc]

Please try saving the setting again. You shouldnt be getting that message if you are using our platforms email, as its not sent by gmail at all in that scenario. I suspect its not actually saved the setting properly

[Mick23]

2 minutes ago, Marc Stridgen said:

Please try saving the setting again. You shouldnt be getting that message if you are using our platforms email, as its not sent by gmail at all in that scenario. I suspect its not actually saved the setting properly

I'll try it again now

[Marc]

No problem, Mick. Of course let us know if you are then still seeing the same

[Charles]

femvoxcommunity@gmail.com was blocked in our system because when you originally tested it did not exist. I have removed the block.