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PHP8 getTemplate Problem with Plugins

kurosaki ichigo
kurosaki ichigo
in Technical Problems

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I would suggest doing the following:

  1. Upload a fresh set of files from the Client Area. This will help ensure our files our present from the issue we contacted you privately about.
  2. Remove in dev files from the server (they shouldn't be used in a production environment anyway).

Please let us know once that is done.

  • Author

done! i juste upluaded new files and removed dev .

3 minutes ago, kurosaki ichigo said:

done! i juste upluaded new files and removed dev .

You will want to upload all files, please.

  • Author

i just downloaded and uploaded all files. if you want you can upload it too i updated ftp information too in client area

Thank you, please be advised I have moved this to a ticket for further investigation. Please watch your email for further correspondence.

    • Author

    hello! litle update

    With the support we found the problem .
    is related to the plugins template in template editor , in my case the template that was giving problems was : ( recentTopicsRow - of the plugin recentTopics )
    the strange part is, i regenerated my theme from scratch , and i don't even have this plugin installed or active .
    no doubt it is automatically generated by the database which finds it in some table.
    what I am wondering is not it appropriate to create a tool inside the support section that deletes the templates or checks the plugins templates that are not installed ?
    I spent almost a week behind this problem , without the support I would have never figured out that the problem was recentTopicsRow , as I don't even have this plugins anymore since I upgraded the board .

    Now my question is how do I delete a template ? I just empty the templates to solve it now , but it would be opprtune to delete just the templates , can you tell me the correct way to delete a template from the plugins group ?

    thanks again to all for the help

    Edited by kurosaki ichigo

    You would need to speak to the author of the plugin. Templates will generally be uninstalled when a plugin is uninstalled. In your case, it seems there has been an issue whereby that hasn't happened.

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