" The license key in use is not valid for this site." message

[MolteniMike]

" The license key in use is not valid for this site."  message has arrived.  How can I action it?

Thanks

Mike

[Mark H]

You're not logged in with a customer or alternate contact account, and support can only be provided to the account/license holder, or a designated alternate.

The owner of the site would need to post in a relevant section of our community for assistance with the issue, or add you as an Alternate Contact within their Client Area.