Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
z929669 Posted October 21, 2022 Posted October 21, 2022 We are only using Ranks/points with Rules and not the badges piece. Please assist with a way to remove Rule-Awarded Badges from the DB in a safe way, since I am unable to do this from the ACP for some reason. It's stuck on a few admin profiles and will cause questions. OOtB Rules have been deleted and replaced with only points-aw2arding Rules. Thanks
Jim M Posted October 21, 2022 Posted October 21, 2022 Sorry, we would not provide a way to resolve this via the database but we can help you resolve any issues that are impacting you from doing this via the ACP. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. z929669 1
Solution z929669 Posted October 21, 2022 Author Solution Posted October 21, 2022 3 hours ago, Jim M said: Sorry, we would not provide a way to resolve this via the database but we can help you resolve any issues that are impacting you from doing this via the ACP. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. No worries. This was resolved by rebuilding Achievements as you described This is the solution (not your response above), so if you don't want to mark this post as a solution, you will need to repost it for posterity.
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