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Hi. I created a new groups, but i can't delete it? It's error or anything else, tks.

 

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Solved by Daniel F

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  • Community Expert

Sorry, looks like you marked your post as a solution but it is just a few dots. If you still require assistance:

Are these your default member, guest, or administrator groups?

If they are newly created and not configured as that in your conf_global.php, do you have full administrator permissions in ACP -> Members -> Staff -> Administrators?

  • Author
 

Are these your default member, guest, or administrator groups?

It's not default groups.

 

 

If they are newly created and not configured as that in your conf_global.php, do you have full administrator permissions in ACP -> Members -> Staff -> Administrators?

Yes, it's new created. And config_global have guest, members, admin groups. Is this right?

I can't delete Hackintosh & Apple groups.

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  • Community Expert

It the group used for promotions after a product or subscription was purchased in commerce?

  • Author
 

It the group used for promotions after a product or subscription was purchased in commerce?

It the group used after Subscriber. But i remove the members in that group, alse can't delete?

It can’t be set in Commerce as a group to be promoted to. 

It would cause a problem if it tries to move someone into a group that’s does not exist any longer. 

  • Author
 

It would cause a problem if it tries to move someone into a group that’s does not exist any longer. 

I mean, that group don't have any members. why i can't delete it?

  • Community Expert
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I mean, that group don't have any members. why i can't delete it?

Because the subscription setting would still be there and it would try to move a member to a not existing group after a subscription was purchased 

  • Author
 

Because the subscription setting would still be there and it would try to move a member to a not existing group after a subscription was purchased 

Yes, fixed. Remove Promotion and Members. Thanks.

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