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Posted September 2, 20222 yr Hi. I created a new groups, but i can't delete it? It's error or anything else, tks.
September 2, 20222 yr Community Expert Sorry, looks like you marked your post as a solution but it is just a few dots. If you still require assistance: Are these your default member, guest, or administrator groups? If they are newly created and not configured as that in your conf_global.php, do you have full administrator permissions in ACP -> Members -> Staff -> Administrators?
September 2, 20222 yr Author Are these your default member, guest, or administrator groups? It's not default groups. If they are newly created and not configured as that in your conf_global.php, do you have full administrator permissions in ACP -> Members -> Staff -> Administrators? Yes, it's new created. And config_global have guest, members, admin groups. Is this right? I can't delete Hackintosh & Apple groups.
September 2, 20222 yr Community Expert It the group used for promotions after a product or subscription was purchased in commerce?
September 3, 20222 yr Author It the group used for promotions after a product or subscription was purchased in commerce? It the group used after Subscriber. But i remove the members in that group, alse can't delete?
September 3, 20222 yr It can’t be set in Commerce as a group to be promoted to. It would cause a problem if it tries to move someone into a group that’s does not exist any longer.
September 3, 20222 yr Author It would cause a problem if it tries to move someone into a group that’s does not exist any longer. I mean, that group don't have any members. why i can't delete it?
September 3, 20222 yr Community Expert Solution I mean, that group don't have any members. why i can't delete it? Because the subscription setting would still be there and it would try to move a member to a not existing group after a subscription was purchased
September 3, 20222 yr Author Because the subscription setting would still be there and it would try to move a member to a not existing group after a subscription was purchased Yes, fixed. Remove Promotion and Members. Thanks.