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Hi - I am trying to use the alert feature, which I like, but I noticed the box in which the alerts displays cuts off the message. As you can see on this excerpt, the words get cut off by a few.  It also gets cut off at the bottom right--where there is the Dismiss Button and what looks to be another button to reply. Any ideas on how to make it show correctly? 

 

Thanks!

 

 

Could contain: Text, Page, Word, Number, Symbol

 

image.png.4c07a8b9b2d951d3a218c345e454d42e.png

 

  • Community Expert

Please upgrade to the latest release. It seems you are a release behind here.

  • Author
 

Please upgrade to the latest release. It seems you are a release behind here.

Hi @Jim M_ i upgraded as you suggested but still have the same issue with it cutting off. Any other suggestions? 

You appear to be using a Theme that has been edited/customized.

As a first step, please change to an unmodified Theme for the front end (create one if necessary), then visit there and perform a hard refresh of your browser (CTRL-F5 on PC, CMD-Shift-R on Mac).

If alerts then display properly, you'd need to contact the author of your custom Theme for assistance. They may have an update for you, for example.

  • Author

Thanks @Mark H - appreciating you confirming this. Brian 

You're welcome, glad we could be of assistance. 🙂

 

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