Hi guys,

I've tried to upgrade the IPB, but it crashed before end the processing.

I've restored the backup of my database, but now, when I'm enter on the forum index, it just appears a blank page.  

When I enter the admin panel, the style isn't loaded and the following error inside a text area appears to me:

UnderflowException: lang_not_exists__health_system_log_title (0)
#0 /home/oitomais/eias3d.com/forums/applications/core/modules/admin/support/support.php(1377): IPS\_Lang->get('health_system_l...')
#1 /home/oitomais/eias3d.com/forums/applications/core/modules/admin/support/support.php(67): IPS\core\modules\admin\support\_support->getLogChart()
#2 /home/oitomais/eias3d.com/forums/system/Dispatcher/Controller.php(101): IPS\core\modules\admin\support\_support->manage()
#3 /home/oitomais/eias3d.com/forums/applications/core/modules/admin/support/support.php(48): IPS\Dispatcher\_Controller->execute()
#4 /home/oitomais/eias3d.com/forums/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\support\_support->execute()
#5 /home/oitomais/eias3d.com/forums/gestion/index.php(13): IPS\_Dispatcher->run()
#6 {main}

Can you help me to handle this?

Regards,

Kan

When performing a restore, you would need to restore the entire site, including all files, and not just the database. (From your wording I can't be certain what you restored.)

This is because you'll have the files for the new version present, but trying to use an old database's information.

Hi Mark, thanks a lot for your response.

With your information, I've uploaded again the new version and voilá, everything is fine.

I've noted when the server has low resources the upgrade process can be risky. Now, I've migrated the forum engine to a cloud instance and now it is running smooth!

Thanks again.

You're welcome, we're glad to see you got the issue resolved. 🙂