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I press upgrade button and now my site stopped work.

This site can’t be reachedThe webpage at https://website.com/admin/?app=core&module=system&controller=upgrade might be temporarily down or it may have moved permanently to a new web address.
ERR_FAILED

Basically nothing is working

Any suggestions? 

Solved by Marc

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  • Community Expert

You need to take a look at your hosting there. If the site cannot be reached at all, thats not an issue in the software unfortunately. Its not getting as far as that

  • Author

Site is working, I can login to the backend, but i can't make any changes.

  • Community Expert
  • Solution

The upgrade wasnt completed on the site. I have gone ahead and done that for you, so everything should be working again. What it looks like happened there is that your server connection failed as you were running the upgrade. So it unpacked the files, but you had never run the upgrader. However it should be good to go

  • Author

Thanks a lot!

  • 3 weeks later...
 

The upgrade wasnt completed on the site. I have gone ahead and done that for you, so everything should be working again. What it looks like happened there is that your server connection failed as you were running the upgrade. So it unpacked the files, but you had never run the upgrader. However it should be good to go

^ I actually got same error, can you advise best means of fixing.. I tried manual file download and copying over but then when the upgrader runs it still kicks out that error. 

  • Community Expert

You would simply visit /admin/upgrade to complete the upgrader, once you have uploaded the files. The issues is that they arent being unpacked properly on the server

 

You would simply visit /admin/upgrade to complete the upgrader, once you have uploaded the files. The issues is that they arent being unpacked properly on the server

Yep not sure what happened but re ran the upgrade and all fine 

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