My community is offline again. Nothing renders onscreen. err_content_decoding_failed?

[Whiskey Bizness]

Sometime in the past hour, my community became completely unavailable.  Whenever I try to access it via a desktop browser, I see absolutely nothing on screen.  From MS Edge on my iPhone I see:  "ERR_CONTENT_DECODING_FAILED"

I've tried restarting httpd and mysqld.  I've never seen this problem before.  HELP!

[Marc]

Are you forcing gzip encoing on your server anywhere? If so, please remove that and test again. This will be either server setup, or could even be cookies, so try clearing those on your device

[Whiskey Bizness]

Thanks @Marc Stridgen. 

This would have been the last thing I would have thought to check.  I disabled "zlib.output_compression" via my WHM control panel and this immediately allowed my community pages to load.

Can you help me understand what went wrong here?

Edited March 24, 2022 by Ziggs

[Marc]

3 minutes ago, Ziggs said:

Thanks @Marc Stridgen. 

This would have been the last thing I would have thought to check.  I disabled "zlib.output_compression" via my WHM control panel and this immediately allowed my community pages to load.

Can you help me understand what went wrong here?

I very much suspect there has been an update on WHM that has broken things. Ive seen the same on a server I have here for testing, and several others have had the same issue

[Whiskey Bizness]

4 minutes ago, Marc Stridgen said:

I very much suspect there has been an update on WHM that has broken things. Ive seen the same on a server I have here for testing, and several others have had the same issue

Marc, you're a life saver.  This is the second time in a month that you've fixed a downed community for me.  Thank you!!

[Marc]

10 minutes ago, Ziggs said:

Marc, you're a life saver.  This is the second time in a month that you've fixed a downed community for me.  Thank you!!

No problem at all. Thats what we're here for 🙂