Looking for technical support - site broken.  Can a staff member please contact me privately.

When I try to get technical support through Admin dashboard getting this error:

UnderflowException: lang_not_exists__health_system_log_title (0)
#0 /home/honeycomb/public_html/applications/core/modules/admin/support/support.php(1340): IPS\_Lang->get('health_system_l...')
#1 /home/honeycomb/public_html/applications/core/modules/admin/support/support.php(67): IPS\core\modules\admin\support\_support->getLogChart()
#2 /home/honeycomb/public_html/system/Dispatcher/Controller.php(101): IPS\core\modules\admin\support\_support->manage()
#3 /home/honeycomb/public_html/applications/core/modules/admin/support/support.php(48): IPS\Dispatcher\_Controller->execute()
#4 /home/honeycomb/public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\support\_support->execute()
#5 /home/honeycomb/public_html/admin/index.php(13): IPS\_Dispatcher->run()
#6 {main}

Did recent upgrade and getting this error 1264:

Out of range value for column 'achievements_points' at row 56121
/home/honeycomb/public_html/applications/core/setup/upg_106100/upgrade.php::351
UPDATE `core_members` `core_members`  SET achievements_points=member_posts  

Edited February 15, 20223 yr by Stormlilly

 

Did recent upgrade and getting this error 1264:

Out of range value for column 'achievements_points' at row 56121
/home/honeycomb/public_html/applications/core/setup/upg_106100/upgrade.php::351
UPDATE `core_members` `core_members`  SET achievements_points=member_posts  

Looks like an SQL error, you need to run the query in the error (last line) to fix the range error in the table

Please update all access details on file, and we can then take a look for you to see what is happening there

Hi guys,

Thanks for the reply. This has now been resolved. The error occurred due to a member having a negative post value.

When performing the upgrade I chose NOT to install the new points system.

I have changed my mind and would now like to have this new system installed, is there a way that I can now apply it?

Edited February 15, 20223 yr by Stormlilly

If you take a look in applications\core\data\achievements, you will see the 3 files you can use to export a set of defaults.