Support - Ugrade error

[Stormlilly]

Looking for technical support - site broken.  Can a staff member please contact me privately.

When I try to get technical support through Admin dashboard getting this error:

UnderflowException: lang_not_exists__health_system_log_title (0)
#0 /home/honeycomb/public_html/applications/core/modules/admin/support/support.php(1340): IPS\_Lang->get('health_system_l...')
#1 /home/honeycomb/public_html/applications/core/modules/admin/support/support.php(67): IPS\core\modules\admin\support\_support->getLogChart()
#2 /home/honeycomb/public_html/system/Dispatcher/Controller.php(101): IPS\core\modules\admin\support\_support->manage()
#3 /home/honeycomb/public_html/applications/core/modules/admin/support/support.php(48): IPS\Dispatcher\_Controller->execute()
#4 /home/honeycomb/public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\support\_support->execute()
#5 /home/honeycomb/public_html/admin/index.php(13): IPS\_Dispatcher->run()
#6 {main}

Did recent upgrade and getting this error 1264:

Out of range value for column 'achievements_points' at row 56121
/home/honeycomb/public_html/applications/core/setup/upg_106100/upgrade.php::351
UPDATE `core_members` `core_members`  SET achievements_points=member_posts  

Edited February 15, 2022 by Stormlilly

[IveLeft...]

4 hours ago, Stormlilly said:

Did recent upgrade and getting this error 1264:

Out of range value for column 'achievements_points' at row 56121
/home/honeycomb/public_html/applications/core/setup/upg_106100/upgrade.php::351
UPDATE `core_members` `core_members`  SET achievements_points=member_posts  

Looks like an SQL error, you need to run the query in the error (last line) to fix the range error in the table

[Marc]

Please update all access details on file, and we can then take a look for you to see what is happening there

[Stormlilly]

Hi guys,

Thanks for the reply. This has now been resolved. The error occurred due to a member having a negative post value.

When performing the upgrade I chose NOT to install the new points system.

I have changed my mind and would now like to have this new system installed, is there a way that I can now apply it?

Edited February 15, 2022 by Stormlilly

[Marc]

If you take a look in applications\core\data\achievements, you will see the 3 files you can use to export a set of defaults.