Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted January 16, 20223 yr We are getting a 403 error occasionally. Please see the attached screenshot. forum.orioleshangout.com Edited January 16, 20223 yr by tpasa
January 17, 20223 yr Community Expert Could you let us know on which pages you are seeing that message? We can then take a look to see whats happening there for you
January 17, 20223 yr Author Could you let us know on which pages you are seeing that message? We can then take a look to see whats happening there for you It's on various pages when people are reloading.
January 17, 20223 yr Community Expert It's on various pages when people are reloading. Could you please provide an example? We will require examples here to see what is happening. Essentially, some actions you're performing is either creating an error multiple times and our firewall is blocking you or there is something else going on here that we need to address.
January 19, 20223 yr Author Could you please provide an example? We will require examples here to see what is happening. Essentially, some actions you're performing is either creating an error multiple times and our firewall is blocking you or there is something else going on here that we need to address. Mark, I sent the error message in the first post. This happens when just reloading the site. I also had a user say "after the migration it seems like the threshold to send a user to the site busy error message is overly aggressive. I seem to be getting that message randomly during what appear to be relatively low traffic periods." I asked him for a screenshot. I will send them as I see them or as people send them to me. I'm pretty surprised to be having issues already on your servers.
January 19, 20223 yr Author Here's another one.. 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. Generated by cloudfront (CloudFront) Request ID: hLQUGaCBI_V3hZc-QLdj8f-XRHZFNPUYs3RTuMDxCqx1ej3k2rP_Fw==
January 19, 20223 yr Community Expert I have created a ticket on this for you so that we can look into what is causing the issues. Someone will be in contact as soon as possible
