Hello i am reaching out to get my domain name changed from Home - Coastalside Roleplay Community (invisionservice.com) to community.coastalsiderp.com

I have created a ticket for you on this, as we will need to send you DNS entry information to add. Someone will be in contact as soon as possible

I have sent you the DNS entries that you will need for your site. Please let us know once you have added those, and we can get your domain added for you

where did you send the DNS to?

This would be in a ticket. You should have been emailed the correspondence.

did you guys send it to ... ? cause i dont see it 

Edited January 12, 20223 yr by Jim M
removed email for privacy reasons

We would send it to the email address registered on file in the Client Area, which is indeed the one you listed (removed for privacy reasons now in your post). This was sent about 9 hours ago (same time as my colleague's first reply).

yeah im looking now and i dont see it anywhere in my inbox

 

yeah im looking now and i dont see it anywhere in my inbox

Did you check your spam folder by any chance?  

yes

Looking at the ticket, it does appear it was opened in your email inbox so may wish to double check. However, I did reply to the ticket with the information again.

when i click on th email that i get from you guys it just bring me back to this page

 

when i click on th email that i get from you guys it just bring me back to this page

You should have 3 emails from us. 1 is a notification that states a ticket was created for you from this topic. Clicking that URL, will indeed bring you back here. There should be two more emails with the DNS information for you.

ok i found it

This is all set and resolved for you in the ticket so I will close this topic 🙂 .