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Hi. I make an app login via Outlook account. Have Application ID and Password, but can't login, anyone who how to check the error? I only see "Something went wrong, please try again later".

Tks.

Solved by Marc

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  • Community Expert

Before we go through any further, could I please check you have gone through the instructions in the following guide?

 

 

In answer to your question, you will find errors by selecting support in the top right of your admin CP, then selecting Support, then System Logs

  • Author

I thinks i setup correctly, don't know why can't verify domain like this picture. i'm removed application id and password.

Screen Shot 2021-12-03 at 21.32.30.png

Screen Shot 2021-12-03 at 21.42.34.png

Edited by hackinOS

  • Community Expert

I would not recommend performing any actions outside of the guide, it may cause the issue you're seeing.

  • Community Expert
  • Solution

As that is verification of your domain yo uare having problems with there by the way. I would advise you contact them if you are unable to do that. We cannot assist you with being able to verify your domain name with microsoft if that is what they are asking

  • 5 months later...
  • Author

Here. I follow the guide, but can't login via microsoft . U can check here.

Could contain: Plot

Could contain: Logo, Trademark, Symbol

Could contain: Text, Word, Business Card, Paper

  • Community Expert

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

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