Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
AquilaTempestas Posted December 30, 2020 Posted December 30, 2020 I just upgraded the board today to the latest forum version, and I can't sync to the Marketplace meaning I can't install any plugins, themes etc. My license is up to date. How can I connect?
CoffeeCake Posted December 30, 2020 Posted December 30, 2020 Hi! You should open a support request, though regrettably there is reduced support. Are you getting some specific error message, and are you using the account you use for the site in question via the Client Area?
AquilaTempestas Posted December 31, 2020 Author Posted December 31, 2020 2 hours ago, Paul E. said: Hi! You should open a support request, though regrettably there is reduced support. Are you getting some specific error message, and are you using the account you use for the site in question via the Client Area? I have opened a support request. I am using the same email address for my forum and IPS account if that's what you mean. This is the message I get:
bfarber Posted January 4, 2021 Posted January 4, 2021 Are you still having trouble today? I believe there were some temporary synchronization issues over the weekend which have been sorted. If you're still experiencing a problem though, I'm confident someone will see your ticket and respond today if they haven't already.
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