Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted December 30, 20204 yr I just upgraded the board today to the latest forum version, and I can't sync to the Marketplace meaning I can't install any plugins, themes etc. My license is up to date. How can I connect?
December 30, 20204 yr Hi! You should open a support request, though regrettably there is reduced support. Are you getting some specific error message, and are you using the account you use for the site in question via the Client Area?
December 31, 20204 yr Author 2 hours ago, Paul E. said: Hi! You should open a support request, though regrettably there is reduced support. Are you getting some specific error message, and are you using the account you use for the site in question via the Client Area? I have opened a support request. I am using the same email address for my forum and IPS account if that's what you mean. This is the message I get:
January 4, 20214 yr Are you still having trouble today? I believe there were some temporary synchronization issues over the weekend which have been sorted. If you're still experiencing a problem though, I'm confident someone will see your ticket and respond today if they haven't already.