📁 Bulk / Zip Downloads

[Steph40]

6 hours ago, SJ77 said:

How do I discover the answer to this question?

Are you using Nginx? If no then you are using php.

if you are using Nginx check Nginx.conf or your vhost. Conf for sendfile on.

[SJ77]

I am using nginx

[SJ77]

Any updates? I really need this

[SJ77]

We’ve been waiting awhile to hear from the author on this. 

 

 Still don’t have button on top instead of bottom

here’s another thing. Turns out if you’re using downloads clicking the zip file doesn’t clear customer to leave a review. Customer has to download one of the individual files in order to be allowed to leave a review on the file. But downloading all the files using the zip plug-in (only) should be enough to give the customer permission to leave a file review. 
thank you

@Makoto

Edited November 19, 2019 by SJ77

[Makoto]

Hey @SJ77,

In regards to downloads not working, this is generally a server specific issue. I'm happy to look into it for you, however, but I'll need you to PM me here and set me up with temporary admin/SSH access to your server so I can review your configuration and any errors that may be occurring.

Regarding button placement, I'll have that updated in the next release.

Regarding customers not being able to review after bulk downloading, that is indeed a bug and I will add it to the issue tracker and have it fixed in a maintenance release. Sorry for the inconvenience!

[SJ77]

Hi Makoto,

Thanks for the update. I will look forward to the next release. My users love this plugin!!

Thank you 🙂

[SJ77]

HI,

Discovered that when it builds the zip file it doesn't work right if the file names are the same. For example if we have 3 file but 2 of them have the same name the zip file only ends up having 2 files.

It's been over a year since the last version, so I hope this great little plugin will get some love soon. Thank you @Makoto

[Makoto]

1 hour ago, SJ77 said:

HI,

Discovered that when it builds the zip file it doesn't work right if the file names are the same. For example if we have 3 file but 2 of them have the same name the zip file only ends up having 2 files.

It's been over a year since the last version, so I hope this great little plugin will get some love soon. Thank you @Makoto

Hey @SJ77!

That is indeed a bug and I'll make sure it's fixed and an updated release is pushed to the marketplace soon!

[SJ77]

Hi @Makoto

Can this get a little love? I am getting complaints from members for bugs that were reported almost a year ago. A little attention for this plugin would be greatly appreciated.

Thank you 🙂

[SJ77]

I am glad this was updated to bring the button to the top, but the bug still exists where the "review" option is not unlocked by downloading the zip.

@Makoto can we please make it so that if someone downloads only the zip (and not individual files) that the option to review is unlocked?

Having to explain this bug to members every single day, is getting tiring.  😞
 

 

[Makoto]

Hey @SJ77,

Sorry for the delay! I'll get this fixed in the next release.

[SJ77]

On 10/1/2020 at 5:48 PM, Makoto said:

Hey @SJ77,

Sorry for the delay! I'll get this fixed in the next release.

This is still an issue. Any help would be appreciated.

[SJ77]

@Makoto Please make this compatible with 4.6

It's been over a YEAR TWO YEARS that we've been waiting for an update. I know you're busy but surely this should get some love by now. PLEASE

Thank you 🙂

Edited December 30, 2021 by SJ77

[SJ77]

HI @Makoto

This is completely broken in 4.6

[SJ77]

[Mike Mc]

@SJ77 - I know this works on my latest install of 4.6.10 - is it still not working for you?

@Makoto - I have found that doing a "bulk" download does not increment my download count. How difficult would it be to add this feature?

[Makoto]

On 3/3/2022 at 8:02 AM, Mike Mc said:

@Makoto - I have found that doing a "bulk" download does not increment my download count. How difficult would it be to add this feature?

This is something I've been meaning to look into. I have a release pending approval in the marketplace right now that adds in support for UTF8 filenames with mod_zip and addresses some other issues with Nginx mod_zip on IPS 4.6, but I'll have this added in the release after that.

Doing this will likely mean adding a database entry for every file, which is probably exactly what you want, but just something to keep in mind if you're wanting to enforce download limits on uses with bulk download permissions.

Edited April 8, 2022 by Makoto

[Mike Mc]

On 4/8/2022 at 4:47 PM, Makoto said:

Doing this will likely mean adding a database entry for every file, which is probably exactly what you want, but just something to keep in mind if you're wanting to enforce download limits on uses with bulk download permissions.

Yes! Its pretty important for my community as we sort by file popularity, and some of our larger downloads contain dozens of files. So they get "down-ranked" only because people prefer the zip download option and they do not get a download count increment.

Are you able to give me a rough estimate on the ETA of the changes?

I'd be willing to test a pre-release version if you need to test. 

Thank you!

[Mike Mc]

@Makoto Any progress? (I'd love to get this in sooner than later!)

Thank you!

[Makoto]

I'll have this updated by tomorrow! It may take a few additional days for IPS to review and approve the update on the marketplace however.

[Mike Mc]

Thank you!!!!

[Makoto]

Just a quick confirmation that an update has been posted now and is just waiting for approval.

Thank you again for your business and your patience!