Very Slow Registration

[kopvm]

Hi

 

Recently I have noticed that it takes very long when someone tries to create an account on my forums.  When they click submit it at least takes a few minutes before the account is created.

Ipboard is 3.4.7 and it is self hosted.

 

Is there anything that you think could be causing this?

 

Thanks

[ASTRAPI]

Hard to say without checking but it may be a problem with your mysql.....

Is everything else working fast on the forum like creating a topic or post in the forum?

[kopvm]

Making posts seems ok.  Here is a printout of mysql --version

mysql  Ver 15.1 Distrib 5.5.40-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2

[ASTRAPI]

Give us some more details like:

What kind of server do you use? Dedicated?

Cpu?Ram?

Run a top and post here the results when you have the problem....

Also do the same with mysqltuner script and post here...

[kopvm]

Ok I know what the problem is but I have no idea how to fix it. I checked and the spam service is not working.  Im getting a 0: Service Error message.

 

I turned the spam monitoring service off and everything now works really quickly again.

[AndyF]

I was going to say its likely an outbound connection doing this such as the spam service or a third party one ie SFS. I'd suggest a ticket in the Client Area however the tech may refer you to you host about this so they can run a trace to see if there's any bottleneck likely causing it.

[ASTRAPI]

Open a ticket as AndyF suggest and if you need any help post here again