John Horton

Thanks @Jim M I see a bunch of errors in the log that are way beyond me. I am going to turn off auto withdraw and defer to my dev.

I got Commerce Withdrawals linked with PayPal. Then a user who has earned the money goes into Account Credit and withdraws funds, PayPal successfully moved the funds from my account to his. That part all worked. Inside ACP - the transaction shows as “pending” almost a week after the user has been paid. I do not see a way to manually set the transition as complete. From the user account, the translation also shows as pending. The user has earned more money since the last withdrawal but the system shows his balance as zero.

I had Adriano build a custom app for sports coaching. The app uses Commerce to collect $ from students and pays out coaches for lessons – minus my fee. The system that Adriano built works great. If the business grows I am worried about the accounting. As it is I do not see an easy way to correlate a lesson, the student payment, the money owed to the coach, and if the coach has withdrawn payment for a specific lesson. Commerce works and I know the amounts credited to each coach are correct but my OCD wants a spreadsheet showing how the money moves around. Are there any tools any solutions for additional reporting for transactions and withdrawals?

@Jim M Thanks. That is helpfull In some future version, additional details would be nice

Is there a default export to XLS or CSV for payments > transactions? If not is there a 3rd party tool out there?

Adriano built me a custom app for my IPS site. He read my specs and built me exactly what I needed. The finished product exceeded my expectations. I could not be more pleased.

@Marc Stridgen Can you confirm that PayPal allows this functionality? Are other IPS sites able to use withdrawals? Reading other threads it looks as if PayPal may have disabled this functionality.

Setting up an education app with Commerce that collects from students and pays out teachers for lessons. Payments for lessons work as expected. When I try to test withdrawals for the teachers I get the below message. A configuration or server error has occurred 1X200/1 Authorization error occurred. I have the same PayPal Client ID and Secret password for Withdrawals and Payments ACP > Commerce > Settings > PayPal

@Jim M Wow! I would have never figured that out. Thanks.

I feel like this is a dumb question but I can not figure it out. How do I set permissions for Commerce menu items? From my admin account, I can see what I need to see. When I log in as a user I can get "The page you are trying to access is not available for your account." I messed the the menu item settings and looked in Group permissions. Where the holy heck is the setting?

@Jim M I am still stuck but that makes sense. 🤷‍♂️

The HTML email I am trying to send was created by a business partner using TinyMCE editor. Should my bulk mail system send it no matter what code is in there or are there guardrails? If so that makes sense.

@Jim M I am sending the Simple and HTML test emails to both an Outlook server and a Gmail address.

I use my admin group for testing. The simple email went through and the new HTML did not. I have repeated this a few times. The error log shows one bad email address ( has a hard bounce) I have in there but not other errors. Makes me wonder if all these emails were sent but blocked by a filter on the server? ?

Trying to send a test email of a heavily formatted HTML email. I do not get an error message but I can not see that anything was sent. Looks like the system just ignored it. When I re-tested with a very simple email everything worked. Is there a formatting limitation that must be followed?