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Sometimes when I receive a notification and read it, I'm not exactly sure how it happens, but on another tab it shows the number of messages as 0. A similar issue occurs with notifications sometimes I see 0 or x, like in the attached screenshot.

image.png

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teraßyte

Clients

I've seen it a few times in the past 2-3 days, too. I was trying to find a way to reproduce it before posting a bug report. No luck yet, though.

Marc

Invision Community Team

Ive also not been able to reproduce, but have seen it present.

teraßyte

Clients

Just saw this again. It's probably the 8th time, but I still have no clue on how to reproduce it. 🤷‍♂️

Marc

Invision Community Team
 

Just saw this again. It's probably the 8th time, but I still have no clue on how to reproduce it. 🤷‍♂️

I was trying to test this myself. Could you see if this is the case for you? I think its when you have more than one tab open, you check the notification on one which gets rid of the number, but the other tab shows as 0. Im yet to confirm this is the case, but I suspect this is whats happening. I am reporting as a bug in any case as I am seeing it all the time.

EDIT: Nope. It doesnt seem to be that either

teraßyte

Clients

@Marc You might be onto something. I believe there's some new JS to keep the count updated in all open tabs. When I open the notifications in a tab, the counter gets reset to 0 and hidden. However, the other tabs get updated with the value 0 without hiding the counter. When the value is 0 the JS must hide the counter.

Marc

Invision Community Team

Added that to the bug report, thanks

teraßyte

Clients
(edited)

Yesterday, I could reproduce it. Today? I can't anymore. 🤷‍♂️

Edited by teraßyte

Marc

Invision Community Team
 

Yesterday, I could reproduce it. Today? I can't anymore. 🤷‍♂️

Now if you'd said 1st April, that would have explained it :D

PanSevence

Clients

On version 5.0.6, I’m still experiencing these issues quite frequently. From my observations, it goes like this:
You enter the forum and see a notification, e.g. "1 notification."
You open the forum in another tab.
You read the notification in the first tab, and then in the earlier (second) tab, it shows 0.

Marc

Invision Community Team
 

On version 5.0.6, I’m still experiencing these issues quite frequently. From my observations, it goes like this:
You enter the forum and see a notification, e.g. "1 notification."
You open the forum in another tab.
You read the notification in the first tab, and then in the earlier (second) tab, it shows 0.

Thanks for the extra info. Will have a look