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Posted March 28Mar 28 Community Expert Hello,I have our site set up to send all emails through Sendgrid, but it does not seem to be sending any via Sendgrid.I have done all the required configuration setup that I know of (created an API key, domain authentication, and single-sender verification, etc.). Is there a step that I'm missing?Thank you
March 28Mar 28 Community Expert Did you configure it to send as mentioned in ACP -> System -> Email Settings?
March 28Mar 28 Author Community Expert Did you configure it to send as mentioned in ACP -> System -> Email Settings?Yes, I believe this is the setting you're referring toAnd here's what I have on the Integration page for Sendgrid.Anything I'm missing?
March 28Mar 28 Community Expert That should be all you need. You can test it in ACP -> System -> Email Settings and/or see the Email Logs.
March 28Mar 28 Author Community Expert Solution That should be all you need. You can test it in ACP -> System -> Email Settings and/or see the Email Logs.Well this is exactly the issue. All the settings are correct, and emails are being sent out by our system, including a test that I sent just now, but they do not seem to be sent via Sendgrid. The email header has no mention of being sent via Sendgrid, and no emails from my Invision board site show up in the activity log on my Sendgrid dashboard.Ah, okay -- I found what seems to have been the issue. I had to re-save the email settings (even though I had done so already), and now it is sending through Sendgrid. Seems that if you change any of the Sendgrid integration settings, you then need to go to the email settings page and re-save it to get the emails to go through Sendgrid.Thanks for your help!
March 28Mar 28 Community Expert Well this is exactly the issue. All the settings are correct, and emails are being sent out by our system, including a test that I sent just now, but they do not seem to be sent via Sendgrid. The email header has no mention of being sent via Sendgrid, and no emails from my Invision board site show up in the activity log on my Sendgrid dashboard.Did you have another SendGrid account previously or how did you previously handle it? Do you have any integrations or third party add-ons which handle email delivery which would supersede this?
