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I have the same issue as this and wondered if there has been an update on the fix for this please I'm currently on version 5.0.4

Edited by sam brads

  • Community Expert

There is currently no resolution to that at present, and this is not something that is a feature on version 5 currently.

  • Author

ok thank you perhaps it should be as it is stopping all of my videos from working since the upgrade, new videos work ok but i have 10 pages of video clips that no longer work because of it

  • Community Expert

Sorry Im a little confused here as to what exactly the issue is. The issue you linked to is that you cant set a cover for a video, not that videos dont work at all

  • Author

i get the same error as this a blank box and no play button for the videos to work all the videos are there it is like it is not seeing them

  • Community Expert

Please could you provide me with a link to look at. What you have done there is to see a broken video in that post, but that just happens to be broken. Thats not what the user was reporting

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