Good morning,

I wanted to ask you a question about products and related products.

I know envision is not specifically focused on products so it lacks many features like up sells, etc.

My question is related to recommended products.

I'm selling courses and my main course, let's call it, main course.

When a user starts to fill out the registration form to buy this product, I would like to offer him the possibility to add one or more courses to the cart.

What would be the best approach to do thiis? Can the product's sign-up form be modified to add a block where I can display a grid with a couple of products I want?

Is that a custom modification that could be done? What would you suggest me to do?

Can each product's sign up form have a different customisation to display different blocks?

By doing this I could simulate the upsell functionality to offer other products when the user is seeing or buying product one.

Thanks

Edited March 20Mar 20 by michimachi

Easiest answer I've had so far today this one :)

 

I know envision is not specifically focused on products so it lacks many features like up sells, etc.

 

Easiest answer I've had so far today this one :)

Thanks a lot, Marc.

I had done that but the logic behind it makes this feature not useful for a bunch of reasons. Why?

1. The user can't even see the full name of the suggested product :( there's no space to even display two simple words :(

2. The user cannot see a small description that could tempt him to add it to the cart

3. The client can't add the suggested course to the cart directly.

4. The user is forced to click on the suggested product's icon and then read all the information outside of the checkout process :(

In an upsell:

1. The client can easily add a product to the cart without stepping out of the checkout process. With Invision, the client is forced to step out

2. The client should see information of the suggested upsell in the process. Now it's impossible. The client had to click on the icon without even reading two words of the product:( he can't even see the product name and a small description :(

3. An upsell usually allows a discount. I can't see how a discount can be added if it's added to the upsell process. The discount is the catch. Maybe the discount option is somewhere but I couldn't find it

The most significant issue I see is the actual upsell suggestion process. See the attachment.

How can a client be attacted to add the suggested product to the cart upsell if he can't even read the name of the product and a small description without stepping out of the chekcout process? :( everything is done in a small popup which doesn't have any room to display anything:( instead of using the full page to display the suggested product with its icon, price, name, small description and the add to cart option without stepping out of the checkout process.

As you can see in the attachment, who's going to add a product who's name can't be read and workout a shirt description? Nobody. This is not an upsell, it's a suggestion or related product. But even as a suggestion, there's no room to display two words, description, etc.. it doesn't help

Thanks

Edited March 20Mar 20 by michimachi

I will move this to the feedback area for you

 

I will move this to the feedback area for you

Thanks a lot Marc.

I guess that's a page or template that can be edited somehow by a developer.

Two questions:

1. if it can be edited, which would be the page and it's location

2. I would to hire a developer. Where can I post a job offer in the community to ask for someone to modify the template? Or is it not allowed anymore?

Thanks

We are unable to assist with development, as this is outside the scope of support (I really wouldnt know without investigating that myself to be honest). You can post within the design and customisation forum here if you need to track down someone who can develop a solution for you

https://invisioncommunity.com/forums/forum/500-design-and-customization/

 

We are unable to assist with development, as this is outside the scope of support (I really wouldnt know without investigating that myself to be honest). You can post within the design and customisation forum here if you need to track down someone who can develop a solution for you

https://invisioncommunity.com/forums/forum/500-design-and-customization/

Thanks a lot. I will try to find someone.

One more thing, which doesn't make any sense in the upsell / association feature available in ACP. It just dones' make any sense.

When I try to add an associated product (an upsell), I am promtped to select with which product I want to associate it with :( That doesn't make sense. I've never seen this on an upsell. Who does that? Nobody! I mean, an upsell is like compulsory buying, the offer is so tempting that you add it to the cart because you're conviced.

With Invision's approach:

1. The upsell doesn't show the product name. No room for it

2. No description or button to add to cart at the moment where the upsell is shown

And on top of that, the clinet has to manually choose the association with the product. That doesn't make sense. I've purchased many things in my life, and I've never seen any company to ask me to associate my upsell with a procuct. The client just adds it to the cart with one click. With the current approach, the upsell is a few clicks away :(

Selling is not easy but it's made even harder with these steps :(

Thanks