I wanted to create 4 groups in my community with a promotion system. I want to link it with the badge system I created badges for subscriptions, activity time, and followers, and I set the filter to sort by badges. I selected them, but it seems that users are being promoted even though they don’t have them. Unless the system is still processing and the badges will be assigned later, because I just launched the achievement system. I arranged the promotions from the lowest to the highest, with the last one being the highest group. I am using IC5.

It looks like group promotion is not working correctly on IC5. When I select earned achievements, earned ranks promote even those who don't have them.

Please could you provide me with a few examples I can take a look at on your site? I can then try and replicate the same here to determine if its just on your site, or a general bug, and get this sorted one way or another

 

Please could you provide me with a few examples I can take a look at on your site? I can then try and replicate the same here to determine if its just on your site, or a general bug, and get this sorted one way or another

I set up a promotion from the "Novice" group to "User." I configured it so that a user must have a specific title and badges to be promoted. However, it seems that only the title is being considered, while the badges are not. As a result, some users were promoted without having the required badges. Due to these issues, I have temporarily disabled the promotion.

I would appreciate confirmation of the issue. It is making it difficult for us to implement the achievement system linked to group promotions, which we have been preparing for some time. It would be great to see a fix in version 5.0.4.

 

I set up a promotion from the "Novice" group to "User." I configured it so that a user must have a specific title and badges to be promoted. However, it seems that only the title is being considered, while the badges are not. As a result, some users were promoted without having the required badges. Due to these issues, I have temporarily disabled the promotion.

Sorry, I mean do you have a specific example (a user) I can take a look at on your site?

Note, Im asking as I cant replicate the issue on my end.

 

Sorry, I mean do you have a specific example (a user) I can take a look at on your site?

Note, Im asking as I cant replicate the issue on my end.

Yes, visit my website and check it out. I’ve just activated a promotion, and users who don’t have selected badges are being promoted

Please provide an example user, as mentioned above

Look, I just enabled promotion, and there's already one user in this group, but they don't have the required badges.

KizioRCK

Edited March 13Mar 13 by PanSevence

The user has the badge "Tydzień za nami!"

I believe the confusion here is that you are looking for users to have "all" the badges. It doenst work in that manner. It works for user who have any of those badges

That's exactly what I expected... Ahh, so I won't be able to achieve what I wanted. :(

Couldn't you change it so that everyone could choose whether it should be a required badge, a title, or one from the list? Because it doesn't make much sense the way it works right now.

 

Couldn't you change it so that everyone could choose whether it should be a required badge, a title, or one from the list? Because it doesn't make much sense the way it works right now.

You're more than welcome to suggest that in our Feedback forum.