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I add a photo to a Bulk Mail, by uploading a local file, and then inserting it in the mail text editor.

I wanted to add a link to the photo , i.e. if a mail recipient would click on the photo in the Bulk Mail, the person would come to a forum topic.

I just could not make it... is this no longer possible (as it was in v4)?

Solved by Jim M

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  • Community Expert

You would just click your image in the editor and then click the link item in the toolbar:

image.png

  • Author
 

You would just click your image in the editor and then click the link item in the toolbar:

This is also what I have tried, but the URL does not "stick" with the image..

When I click on the photo in the email, I do not come the URL but to the photo (as an upload URL, like this https://99nicu.org/uploads/monthly_2025_03/...)

  • Author

I have tried with both Safari and Firefox (Mac OS, all latest versions)

  • Community Expert
  • Solution

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

  • Author

Would you believe a fix could be provided like early next week? We would really need this for an email…

Another sort of related Q:

Is there no longer an option to edit the source code of a Bulk Mail?

  • Community Expert
 

Would you believe a fix could be provided like early next week? We would really need this for an email…

We would not be able to provide an ETA of the fix, no.

 

Is there no longer an option to edit the source code of a Bulk Mail?

Correct. There is no source button for the editor.

  • 2 weeks later...
  • Author
 

We would not be able to provide an ETA of the fix, no.

this was not fixed in v5.0.4 right?

  • 2 weeks later...
  • Author
 

Correct. It is still open at present. Likely 5.0.5 but not set in stone so that may change.

Seems this was not included in v5.0.5, can we hope for 5.0.6 ? We send out frequent newsletter and have used this function a lot in v4, so would be great to have this back in v5 :)

  • Community Expert
 

Seems this was not included in v5.0.5, can we hope for 5.0.6 ? We send out frequent newsletter and have used this function a lot in v4, so would be great to have this back in v5 :)

Unfortunately, this bug is still open and being investigated. We're hoping for 5.0.6 but again, that is not set in stone. I apologize it is taking so long. We often triage bugs in order of mass impact to our customer base, additionally, some bugs simply take longer to resolve than others, may require a more involved resolution than may be initially apparent once we get into QA, or many other scenarios which may impact its release.

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