Dear support,

After upgrading our forum, we encountered an issue with repeated log entries. Could someone assist us in resolving this?

Detailed info is located in the attached TXT file.

Thanks in advance!

Nik

Custom templates store missing.txtFetching info...

Have you upgraded from version 4? If so, please try switching your pages templates to a set of default templates

Hi Marc,

Thanks for your reply.

Yes, the upgrade was from version 4. Can you please let me know how to switch page templates to a set of default templates?

Thanks!

You would go to your database in the admin CP, and click to edit its settings. The templates are shown on the display section

Hi Marc,

I'm truly sorry, but I cannot find the DB settings in Admin CP :(

Can you please post a screenshot?

Nik

Not a problem :)

Ahh, we're not using Pages. I don't have that option..

Im not able to get on your site as your access details appear to be incorrect. Please update these and we can take a look. I suspect, however, that these are upgrade errors, in which case you can safely ignore these if you are now upgraded

I have sent you the credentials. Could you please take a look?

Best regards,

Nik

I will need to escalate this for you, however you need to ensure you update your access details within your client area (click on your license in the client area, then click to review your access details). Once that is done, please let us know

I've just updated the access details. Thanks Marc!

Please note this has been moved to a ticket. Please see your email for next steps.