Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted February 7Feb 7 Hi,A number of my members are receiving errors when logging in - an example of which, when I use to function to log in as a member, is:Sorry, there is a problemSomething went wrong. Please try again.TECHNICAL DETAILSError: Class "IPS\core\extensions\core\CommunityEnhancements\Sendgrid" not found (0)#0 /var/www/html/5000050/applications/core/modules/front/system/register.php(1291): IPS\core\Application->privacyPolicyThirdParties()#1 /var/www/html/5000050/system/Dispatcher/Controller.php(128): IPS\core\modules\front\system\register->reconfirm()#2 /var/www/html/5000050/system/Dispatcher/Dispatcher.php(169): IPS\Dispatcher\Controller->execute()#3 /var/www/html/5000050/index.php(16): IPS\Dispatcher->run()#4 {main}These details only show because you are logged in as an administrator.Error code: EX0Some info: I don't use SendgridI am on CloudUsing V5 (latest patch applied)Happenign on Safari and Chrome browsersAny ideas?
February 7Feb 7 Author Thanks Marc,Appreciate this is on the bug tracker (thanks for pointing that out), but it would seem all of my members are getting this now - including myself as the admin, so I can't login or manage the site at all! Fundamentally, the site is broken for all now. 😬I have tried setting Privacy and Terms to 'none', but it is still happening.Any suggestions, or could somebody take a look at it for me?Cheers! Edited February 7Feb 7 by James Hargreaves
February 7Feb 7 Author Have emailed support regarding this.I've had to put my site offline now as everybody (including admin) are getting errors and not able to get beyond the error or use the front end site. I was getting a torrent of emails from people unable to access the site and confused by a persistent error when logged in. 😬🫣Hopefully something can be done quicker for us beyond just the bug report being worked on and it being fixed in the next patch. This is quite a fundamental error now.
February 7Feb 7 Solution We are patching very shortly, so you should be good to go thenPlease check the support section of your admin CP. We have a patch out that resolves the issue you are having :)