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On a monthly basis, I share a screenshot of the leaders for the previous month.

Today, I tried it and I got very inaccurate results. 

  • the 3rd member listed has NOT posted in the last month. In fact, that member passed away 2 years ago!
  • the number of posts for December is in the thousands, while the ones for November are more appropriate, in the 200-300 range

Is there something that might need to reset (not wanting to go down to 0 of course) or such?

I can't put the screenshot as it is given with a deceased member in 3rd position!

You will want to review what you're filtering by in the Leaderboard. The first page of the Leaderboard is reputation (aka what a user gets from reactions). If a topic or content piece has a resurgence, it is completely possible content from 2 years ago or more could be reacted to thus resulting the author appearing on the Leaderboard.

Without an example though, I cannot say for certain. 

What you’re looking at there is indeed reputation, not posts so wouldn’t matter when the user posted it but when a user reacted to it. 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author
19 minutes ago, Jim M said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

I have updated it.

Unfortunately, they are invalid:

image.png

  • Author

On the top, where I set it for FTP, should it ask for the user/password for the ftp, or for my admin login credentials? I think i had put it wrong.

Now?

Yeah, as mentioned, a particular member went a little happy reacting to things. Member ID 4333 reacted to a TON of items in December.

  • Author
4 minutes ago, Jim M said:

Yeah, as mentioned, a particular member went a little happy reacting to things. Member ID 4333 reacted to a TON of items in December.

Where do you see that? And was the member Jacques? I can't see how to know who it is. If that is who I am thinking, it still does not explain much as he is not even among the leaders in December.

And it does not explain why Annie appears as a leader in the last month.

Edited by Carole Asselin

5 minutes ago, Carole Asselin said:

he is not even among the leaders in December.

The user who reacts is not the one who shows up. I looked into your database where this information is stored to quickly get it to see if there was an issue or not. The user is Jacques

  • Author
1 minute ago, Jim M said:

The user who reacts is not the one who shows up. I looked into your database where this information is stored to quickly get it to see if there was an issue or not. The user is Jacques

So, the recipient of the reactions gets the points and not the one "reacting"?

How would I "filter" for posts and reactions GIVEN (not received)?

1 minute ago, Carole Asselin said:

So, the recipient of the reactions gets the points and not the one "reacting"?

How would I "filter" for posts and reactions GIVEN (not received)?

Correct.

That is not a statistic.

  • Author

So, Annie, appearing in the leaderboard would be due to Jacques reacting to her posts?

13 minutes ago, Carole Asselin said:

So, Annie, appearing in the leaderboard would be due to Jacques reacting to her posts?

Correct.

  • Author

Thanks for clarifying that. It does not make sense as in statistics, but at least, there is an explanation.

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