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Strange this, why do product descriptions for some members have a hashed value added after renewal?

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The same product renewed for most members don't... 

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  • Author

Nobody?

Have I posted in the wrong section, if so, can a mod move please. Thanks.

  • Community Expert

It seems like a bug (unparsed language string), but I can't be sure.

The Courses application is available only on the Cloud, so only IPS developers can answer what exactly is going on with that hash.

  • Community Expert

We would need to take a look at that for you, however please bear in mind we are on limited support until 3rd jan due to the holidays. If you can provide more information as to the user there, we can take a look

  • Author
 

It seems like a bug (unparsed language string), but I can't be sure.

Interesting, we have added one custom field to the product which the answer is Yes/No.  But it only needs to be answered on the first purchases not on a renewal.

 

We would need to take a look at that for you, however please bear in mind we are on limited support until 3rd jan due to the holidays. If you can provide more information as to the user there, we can take a look

Its not one user, it seems to be all product subscription renewals.  Its has been happening since June 2023 with the most recent a few days ago.  There's no urgency as its just cosmetic, I thought it was intentional and wanted to understand why.  I will investigate further along the lines of that custom field to see if there is a pattern and will post the results in the coming days.

Thanks.

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