craigf136 Posted November 22 Posted November 22 Hello all, Just upgraded to the latest 4.7.19 version for our community and am experiencing the classic missing index page error: We can access our AdminCP and any other forum webpage through difference means. It's only the index page that appears to have disappeared after the upgrade. Any way to resolve this or recover the index page belonging to this upgrade? Many thanks!
Daniel F Posted November 22 Posted November 22 Were the files uploaded manually or via the ACP? And did you run the upgrade process or did you only replace the existing files? It seems that at least the index.php is missing, but I suggest uploading the whole package once again.
craigf136 Posted November 22 Author Posted November 22 54 minutes ago, Daniel F said: Were the files uploaded manually or via the ACP? And did you run the upgrade process or did you only replace the existing files? It seems that at least the index.php is missing, but I suggest uploading the whole package once again. Hi Daniel, Upgrade was done via ACP. No errors were detected at the time of upgrade status. Haven’t touched files in a long while, but when we first installed, was done manually. When you say whole package, are you referring to the installation package found in the Client Area?
Daniel F Posted November 22 Posted November 22 6 minutes ago, craigf136 said: When you say whole package, are you referring to the installation package found in the Client Area? Correct. I connected to your FTP with the details we have on file, but it seems that there's only a symlink to public_home which doesn't exist anymore. I guess the details there are old and aren't supposed to work anymore.
craigf136 Posted November 22 Author Posted November 22 (edited) 12 hours ago, Daniel F said: Correct. I connected to your FTP with the details we have on file, but it seems that there's only a symlink to public_home which doesn't exist anymore. I guess the details there are old and aren't supposed to work anymore. How odd - we'll update the FTP details accordingly. Not sure if the index file used to be in public_home or is in the root folder. Homepage working like a charm now. Thank you! Edited November 22 by craigf136
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