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Posted

some time ago the clubs were going. now it gives me an error

Could contain: File, Webpage, Text

Solved by Marc

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  • Community Expert

Are Clubs enabled? You can check this in ACP -> Community -> Clubs. Also, in ACP -> System -> Applications -> expand System -> check permissions on Clubs.

  • Author
 

Are Clubs enabled? You can check this in ACP -> Community -> Clubs. Also, in ACP -> System -> Applications -> expand System -> check permissions on Clubs.

yes it is active and the permissions are assigned

  • Community Expert

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author
 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

done

  • Community Expert
  • Solution

You had amended the friendly URL setting for clubs. I reverted this and clubs is now working again 🙂 

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