Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted August 21, 2024Aug 21 Hi again 🙂 I can't seem to get the reactions to show up on the postbit. I don't know what I am doing wrong. any help with this please?
August 21, 2024Aug 21 Community Expert You will want to ensure that the member group of the user has the ability to see reactions. You may also wish to view on an unmodified theme with all third party applications/plugins if they do.
August 21, 2024Aug 21 Author You will want to ensure that the member group of the user has the ability to see reactions. You may also wish to view on an unmodified theme with all third party applications/plugins if they do. Ok. I have just followed the steps that you have told me to do but they still won't show. I also disabled the plugins that I have.
August 21, 2024Aug 21 Community Expert Can you please provide a post URL and member name (or ID) for a user who can't see it?
August 21, 2024Aug 21 Author Can you please provide a post URL and member name (or ID) for a user who can't see it? It happens on all profiles including my own. https://talkfootball.org/index.php?/topic/31-gday/#comment-116
August 21, 2024Aug 21 Community Expert We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
August 21, 2024Aug 21 Author We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Which part am I supposed to change? and is that part where the arrow is, is that my server? Edited August 21, 2024Aug 21 by Buttercup
August 21, 2024Aug 21 Community Expert Which part am I supposed to change? and is that part where the arrow is, is that my server? Currently, your credentials are incorrect for the ACP. You will need to update it all to ensure it is correct.
August 21, 2024Aug 21 Author Currently, your credentials are incorrect for the ACP. You will need to update it all to ensure it is correct. Updated now. I thought I had done that last week.
August 21, 2024Aug 21 Community Expert Thank you. After logging in with the account on file, reactions are working as intended:
August 21, 2024Aug 21 Author Thank you. After logging in with the account on file, reactions are working as intended: Yes but they're not showing in the post bit, profiles in posts.
August 21, 2024Aug 21 Community Expert Yes but they're not showing in the post bit, profiles in posts. I would need a link to where you are wanting to. Right now, in profiles, I am not seeing anything that isn't working correctly.
August 21, 2024Aug 21 Author I would need a link to where you are wanting to. Right now, in profiles, I am not seeing anything that isn't working correctly. It shows number of posts but not reactions.
August 21, 2024Aug 21 Community Expert It shows number of posts but not reactions. That is not a feature so that would be why 😉
August 21, 2024Aug 21 Author That is not a feature so that would be why 😉 After all that 🤣 How would I get it to show then? Obviously I would need to edit something but can you explain how it's done please?
August 21, 2024Aug 21 Community Expert After all that 🤣 How would I get it to show then? Obviously I would need to edit something but can you explain how it's done please? This would take a customization which is outside our scope of support. You would want to contact a third party provider developer for assistance if you do not know how.
