Background task stuck

[LADR]

Hi

I've deleted in mass :

• a forum category
• a database content
• all members

I was working well, but at some point, my background processes are stuck with error.

If I try to execute them manually : 
 

And i have some error logs :

 

OutOfRangeException::0

#0 /home/frni3246/beta.lesaventuriersdurhone.org/system/Node/Model.php(1153): IPS\Patterns\_ActiveRecord::load()
#1 /home/frni3246/beta.lesaventuriersdurhone.org/system/Node/DelayedCount.php(90): IPS\Node\_Model->parent()
#2 /home/frni3246/beta.lesaventuriersdurhone.org/system/Node/Model.php(1090): IPS\forums\_Forum->storeUpdateTime()
#3 /home/frni3246/beta.lesaventuriersdurhone.org/system/Content/Item.php(2843): IPS\Node\_Model->setLastComment()
#4 /home/frni3246/beta.lesaventuriersdurhone.org/applications/forums/sources/Topic/Topic.php(1111): IPS\Content\_Item->delete()
#5 /home/frni3246/beta.lesaventuriersdurhone.org/system/Node/Model.php(2716): IPS\forums\_Topic->delete()
#6 /home/frni3246/beta.lesaventuriersdurhone.org/applications/forums/sources/Forum/Forum.php(1648): IPS\Node\_Model->massMoveorDelete()
#7 /home/frni3246/beta.lesaventuriersdurhone.org/applications/core/extensions/core/Queue/DeleteOrMoveContent.php(90): IPS\forums\_Forum->massMoveorDelete()
#8 /home/frni3246/beta.lesaventuriersdurhone.org/system/Task/Task.php(55): IPS\core\extensions\core\Queue\_DeleteOrMoveContent->run()
#9 /home/frni3246/beta.lesaventuriersdurhone.org/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue()
#10 /home/frni3246/beta.lesaventuriersdurhone.org/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\system\_background->IPS\core\modules\admin\system\{closure}()
#11 /home/frni3246/beta.lesaventuriersdurhone.org/applications/core/modules/admin/system/background.php(138): IPS\Helpers\_MultipleRedirect->__construct()
#12 /home/frni3246/beta.lesaventuriersdurhone.org/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\system\_background->process()
#13 /home/frni3246/beta.lesaventuriersdurhone.org/applications/core/modules/admin/system/background.php(42): IPS\Dispatcher\_Controller->execute()
#14 /home/frni3246/beta.lesaventuriersdurhone.org/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_background->execute()
#15 /home/frni3246/beta.lesaventuriersdurhone.org/admin/index.php(13): IPS\_Dispatcher->run()
#16 {main}

 

RuntimeException::0

#0 /home/frni3246/beta.lesaventuriersdurhone.org/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue()
#1 /home/frni3246/beta.lesaventuriersdurhone.org/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\system\_background->IPS\core\modules\admin\system\{closure}()
#2 /home/frni3246/beta.lesaventuriersdurhone.org/applications/core/modules/admin/system/background.php(138): IPS\Helpers\_MultipleRedirect->__construct()
#3 /home/frni3246/beta.lesaventuriersdurhone.org/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\system\_background->process()
#4 /home/frni3246/beta.lesaventuriersdurhone.org/applications/core/modules/admin/system/background.php(42): IPS\Dispatcher\_Controller->execute()
#5 /home/frni3246/beta.lesaventuriersdurhone.org/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_background->execute()
#6 /home/frni3246/beta.lesaventuriersdurhone.org/admin/index.php(13): IPS\_Dispatcher->run()
#7 {main}

 

[Jim M]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[LADR]

3 minutes ago, Jim M said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

I've put the information for access to AdminCP

[Jim M]

Thank you, I have transferred this to a ticket so we can investigate further. Please see emails for next steps.

[Stuart Silvester]

We have released a patch to address this issue. Please go to AdminCP > System > Support and apply the patch from the first/top left box. If you do not see an option to install the patch, you already have the latest release.