Jump to content

Featured Replies

Posted

we had a spate of emails from users that say there is an error with the linked page in the message. The response is "I'm having issues signing up" and looking at the members page, the last 19 registrations all show that they need to validate their address.

The site is AWS hosted, so not sure if this is a new issue.

Solved by Stuart Silvester

Go to solution
  • Author

The link in the email opens a page with the following:

Could contain: Page, Text

  • Community Expert
  • Solution

Hello,

You have a customised 'registration validation' email template, you will need to restore this and then re-apply your customisations. The validation URL changed in 4.7.18 to add further protection.

  • Author

Thank you so much, I have followed your instructions and now it all works fine,

Recently Browsing 0

  • No registered users viewing this page.