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Under "Get Support," it shows "Repeated Log Entries and "Reoccurring system log entries may be indicative of a problem that should be addressed."

What's the fix for this?

Solved by Stuart Silvester

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Can you share some of the log entries with us?

Hi, Stuart - it's been a while! Here's a screenshot:

Could contain: Page, Text, File

About 18 pages like this with the same details.

  • Community Expert
  • Solution

Hi!

That suggests there's an issue saving a file to the datastore on your servers disk. It may be a permissions issue or something else, if you click into one of those logs it may tell you more information about why it cannot write the file.

I would recommend 

  • Checking the permissions on the datastore ( <community-location>/datastore by default ).
  • Deleting all PHP files in the datastore folder
  • Author
 

Hi!

That suggests there's an issue saving a file to the datastore on your servers disk. It may be a permissions issue or something else, if you click into one of those logs it may tell you more information about why it cannot write the file.

I would recommend 

  • Checking the permissions on the datastore ( <community-location>/datastore by default ).
  • Deleting all PHP files in the datastore folder

You nailed it - there was an issue with the server backing up via a cron job database backups.

THANKS for taking the time to help out!

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