Mediamage Posted June 7 Posted June 7 I've got a massive amount of system log errors which I would assume are slowing down my site. How do I deal with them? Is there a way to delete these logs? I don't think its that serious as all the errors are the same surrounding guest or something. Or do I need to fix whatever is triggering this log entry and how do I do that when I'm not a coder.
Jim M Posted June 8 Posted June 8 I've gone ahead and moved this to a ticket as it looks like there is an error there that needs to be fixed. Please check your email for next steps. Mediamage 1
Mediamage Posted June 9 Author Posted June 9 Awesome thanks and yes I responded to email and updated my stuff as you asked.
Mediamage Posted June 22 Author Posted June 22 Saying that I've never heard back, did you now get my email?
Marc Posted June 24 Posted June 24 I have forwarded my colleagues last email to you, as I suspect you may have missed that
Mediamage Posted August 11 Author Posted August 11 We are getting more system errors in our logs again specifically: OutOfRangeException: (0)
Marc Posted August 12 Posted August 12 Please respond to your ticket rather than here in the topic, as your ticket was escalated Mediamage 1
Mediamage Posted August 13 Author Posted August 13 Okay, I've not heard anything yet so will be patient and wait, thanks for escalating!
Jim M Posted August 13 Posted August 13 Apologies there might have been a little confusion here as the original topic was an old ticket. I have reopened it now and brought it our developers for review.
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