Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted May 12, 2024May 12 A user had a monthly subscription ending 22nd of May. He has upgraded to a half-year subscription. The expiration date of the subscription has not changed. It still shows 22nd of May. Nothing has been done manually. The user in question has an ID 293449. Can you please check what is false and instruct what I have to do, to grant him his paid subscription term.
May 13, 2024May 13 Community Expert I have created a ticket for you on this, so we can look further into the problem
