Password reset problem

[bel303]

Users who want to reset their password in the forum for old accounts do not work.
The email arrives with the link but then it does nothing. Any ideas?

[Marc]

Could you please clarify what you mean when you say "It does nothing"?

[bel303]

On 4/25/2024 at 1:30 PM, Marc Stridgen said:

Could you please clarify what you mean when you say "It does nothing"?

When you click on the link in the email sent by the system to reset the password, it links to the main page, it does not work and nothing appears to start the password reset process.

[Marc]

Please check your htaccess and ensure there is nothing in there other than what we provide. If there are any other redirects please remove them temporarily