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Posted January 29, 20241 yr Hi mates, I am pretty sure I am blind here, but how to remove the default salutation when using the Bulk Email feature? Quote The default email template will contain 'Hi {member_name},' at the start of the email automatically. This will be shown on the preview. Thanks, Thomas
January 29, 20241 yr Community Expert Solution You need to edit the email wrapper template and remove it from there:
January 29, 20241 yr Author I am pretty sure I am blind here, but how to remove the default salutation when using the Bulk Email feature? You need to edit the email wrapper template and remove it from there: That would affect all emails outgoing, not just bulk mails...
January 29, 20241 yr Community Expert There is not a separate one for just bulk mails. So it’s that or nothing.
January 30, 20241 yr Author There is not a separate one for just bulk mails. So it’s that or nothing. That's a bummer, as it affects the automated mass emails to our +70K users and the very different use case of a human generated newsletter. So thanks. I wasn't blind, there is just no way 😞
January 30, 20241 yr Community Expert The only other "solution" is to make a modification that sends out bulk emails without that language string. I believe it's possible, but I haven't confirmed it. If you're interested, send me a PM and I can check the code if it's possible.