This has been plaguing us for a few months now. Nothing has changed on the hosting side, uploads used to be error free. Limits are where they should be. The problem is it pops up with a -200 error when uploading, but only sometimes. I have noticed that if you just try over and over it will eventually upload just fine, but sometimes it takes 5-20 times to go through. I have a video showing it. This happens anywhere uploads are available: posts, promotions, Downloads files area, etc. All have the issue.

https://streamable.com/renydj

Any ideas what is causing this? We are on the most recent version. We are on an OVH VPS with overkill specs, so I doubt it would be a resource issue. The limits seem to be fine since it does actually get through eventually.

Edited September 19, 20231 yr by JKHub
clarify it happens everywhere

-200 is an error returned from plupload on upload to the server, and is a server side error. You would need to check your server error logs to see what the actual error is there

 

-200 is an error returned from plupload on upload to the server, and is a server side error. You would need to check your server error logs to see what the actual error is there

I looked in all error logs I could think of (cpanel, php, nginx) and nothing mentions anything about it. Is there a specific log I can look for?

Usually the PHP error log is where it would be found

 

Usually the PHP error log is where it would be found

I didn't see anything in those logs about it.

Upon further inspection it appears to only happen in Firefox on macOS. I tried Safari, Chrome, and a couple other Chromium browsers and none seem to have the issue. Even Firefox on Windows was fine. Very strange.

I'm curious if anyone else can test that to see if it's just me? This seems to be effecting sites outside of Invision too from the looks of it, so I will take it to the Firefox bug report.

Switch off any plugins you are using on firefox first of all, to see if one of those is causing you issues.