Error when trying to access members in admin panel

[borangeatx]

Recently moved servers and performed an upgrade to IPS and went in to reset a password for a member and received this error:

TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given (0)
#0 /chroot/home/hornspor/hornsports.com/html/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\members\_members->manage()
#1 /chroot/home/hornspor/hornsports.com/html/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute()
#2 /chroot/home/hornspor/hornsports.com/html/admin/index.php(13): IPS\_Dispatcher->run()
#3 {main}

Cannot access anything in the member area of the admin panel.  

Any help is much appreciated with this.

Thank you

[Marc]

Are you using PHP 8 on the new server, and have you disabled all 3rd party items when testing?

[borangeatx]

Hi Marc,

I disabled all third party items and am using PHP 8.030 and still receiving that message.

[Marc]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[borangeatx]

Sorry about that Mark.  I changed access information.

Thanks for any assistance you can provide.

[Marc]

Thank you. I have now created a ticket for you on this. Someone will be in contact as soon as possible