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Posted

Hi all,

when you are in the Client Area and go in My Details -> Alternative Contacts there is the chance to add an Email that has access to opening tickets and pay invoices:
Could contain: Page, Text
Will this contact also receive emails related to the original profile regarding that product (such as invoices notes or generic alerts on the selected product)?
Otherwise, there is a way to receive emails not only at the address in section Account setting -> Email Address?

Can we change the Display name in the Client Area?
At the moment it is different from the one with which we can open the topics on the community (and we would like it to be Rulex for both).

Thanks for your time.

Posted

They will only be sent to the owner in terms of the email.

The name in the client area cannot be changed. This is the name of the purchasing customer

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