Hi there,

My community was working fine. I just started the upgraded to last version 4.7.8 from 4.7.7 and when the admin redirects to /upgrade I got:

We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: session_start(): Failed to read session data: files (path: /var/cpanel/php/sessions/alt-php80)

What should I do?? Sessions are working fine, what's going on now?

Edited March 10, 20232 yr by Ibai

Did you just upgrade to PHP8 right before this?

Nope.

Finally got my host provider to help me with this. It seems to be an issue with sessions permissions. I don't understand this was working before then, but it does work now.

Thanks!

Glad you got it squared away. TYPICALLY if you see session issues, it’s a hosting problem. 🙂