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Hi,

We recently updated to Invision Community v4.7.5 and have just noticed the events widget no longer works.

We have all of the following calendars in the widget as per screenshot

 

Could contain: File, Webpage

 

But when visiting the page, it is blank: https://www.walkingfootball.com/walking-football-tournaments-events/

Any ideas?

  • Community Expert

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author
 

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Hi, I have updated the information

  • Community Expert

Please disable 2 factor authentication while we take a look at this

  • Author
 

Please disable 2 factor authentication while we take a look at this

It is now disabled, thanks

  • Community Expert

There are no events showing, because there arent actually any events in your calendar for those items coming up in the next 7 days. I have added a test one for tomorrow in your exhibition calendar, and this shows no issue, as you can see

  • Author

Hi,

The way we had it set was for all of the upcoming events for the year were displayed, so teams could enter the competitions (some are abroad so lots of planning is required).

How do we get it back to showing all upcoming events and tournaments we have entered in to the calendars?

We hadn't made any changes ourselves.

Thanks,.

  • Community Expert

You would need to increase the number of days in the widget. At present its showing the next 7 days of events. 

  • Author

I have just set the number of days and events back to unlimited, purged our cdn cache and it still isn't showing them

 

Could contain: File, Webpage, Text

  • Community Expert

Please could you provide a specific event that isnt showing? I ask as there are none in the categories you have set there

  • Community Expert

No problem. Please let us know if you require any further assistance

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